Shipping & Delivery

Free Shipping
We almost ship freely to global countries and regions worldwide. There maybe additional charges for shipping to a few countries and regions.

Delivery Time
Usually we will ship within 2-5 business days once your payment is confirmed. And your parcel will be shipped by DHL, UPS, TNT, FEDEX (5-7 days),  and EMS (13-20 days). We will ship only via EMS to customers from some countries like Russia, etc which is better for your import.

Complete Delivery Address
When ordering, please provide the consignee's full name, full address, zip code, mobile no. and so on. Please provide a contact telephone number in case there are questions regarding a delivery location..

Order Tracking
We will arrange the shipment for your item within 2-5 business days after payment confirmation. Once your item is sent, an email with tracking number will be sending to you as well. Here is a popular tracking site for your reference: http://www.17track.net/en

Shipping Areas
We ship to every country in the world. Some remote areas may require extra charges.

What should I do if I received the wrong item?
Please contact our service team within 7 days once you have received the wrong item. we will help you solve this problem as soon as possible.

How to check your order status?
Once your item is sent, an email with tracking number will be sending to you as soon as possible.
www.canavie.com